Hello all,
Can anybody provide suggestions on how I can create assignment history (orderstate = assigned) for ADSGroup memberships that already existed prior to Q1IM integration? For this case, customers need to be able to "unsubscribe" from groups they were "member of" prior to creation of IT Shop item for ADSGroups.
Can I just create a script and/or process which does something similar to the below to create a PWO record in "Assigned" state?...or is there an easier or more efficient way to calculate PWO history?
Proposed outline to tie ADSGroup (ITShopOrg) to Person (...I'm guessing):
Get UID_ADSAccount FROM ADSAccountInADSGroupTotal
Get UID_ADSGroup FROM ADSAccountInADSGroupTotal WHERE UID_ADSAccount = X
Get UID_Person From ADSAccount WHERE UID_ADSAccount = X
Get UID_ITShopOrg FROM ITShopOrg WHERE Ident_Org = UID_ADSGroup.cn
Create PWO record with new.UID_PersonWantsOrg, UID_PersonOrdered = UID_Person, UID_ITShopOrg = UID_ITShopOrg, ......, OrderState = Assigned, Approver = sa (or identity mgr)?
Thanks always for any insight!!
Kenny