Hi everyone.
At this time I would like to ask you for some advice or best practices. The story goes like this: If someone changes their name (last name after getting married for example) he or she also wants to change his or her identity. For example if Macy Lennon gets married and becomes Macy Gray 
, she also wants to change her identity in information systems (First name, Last name, Active directory user name and email address) from macy.lennon to macy.gray. We presume that each person gets username like firstname.lastname and username and we are talking just about Active directory username and Exchange e-mail address. Now we want that his/her old AD user account becomes unavailable for reuse. It means that no one could ever get the same username again. If another Macy Lennon comes after »the old one« (who is now Macy Gray), we have to provide that she would not get the username and e-mail address macy.lennon, but macy.lennon1 for example.
Do you have any experience how to solve this problem in Q1IM? What would be you best practice? Rename the old (existing) username to macy.gray and then create additional username in Active Directory called macy.lennon and disable it? Is there any setting in Q1IM that prevents user name reuse?
Thanks for your opinion and help.