Web portal does not start /

Hi all,

we installed the Q1IM web portal on a testserver (10.38.195.66) in test netwwork. Access on localhost works just fine.

Going to URL http://10.38.195.66/identitymanager bings up the Q1IM Logo and a running "processing" Icon.  This proofs that ther server and the deployed application can be reached, right?

Access from production network to testserver works for some colleagues, for others not. We assume some issues with the individual IE settings of the user.

Customer uses proxy auto config (PAC files)  so individual proxy setting should not be the problem.

ping 10.38.195.66 is OK

Any ideas?

Thanks

Jürgen