Linking to the IT Shop
I'm trying to put together an email that will take a user to their pending attestations in the IT Shop. Does anyone know the format for building the link?
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Add a Task to an Info System
Hi Community I might just be blind or running into an dead end: Our customer did ask us to build an import for manual resources (Systems, Entitlements, Users and Assignments) into the Unified...
View ArticleAD Sync not syncing group memberships into Identity Manager
Hi All, We run our AD sync daily at 2:00 am. We have noticed that security groups that have been manually updated with new members in Active Directory are not updating in Manager the next day. We run...
View ArticleDesigner - SQL Database Import not Updating UNSAccountB
Gurus,I eluded to this question in a previous post and despite my best efforts, I can't find a solution yet. So here is the situation, one of the applications we are attesting to runs off an MS SQL...
View ArticleOut parameter with insert process task
Hi, we are using the process task "HandleObjectComponent - Insert" to create PWOs in different processes. Now I need the UID_PersonWantsOrg from the new PWO object in adjacent process steps, but...
View ArticleLogin to IT-Shop with Userprincipalname
Hi everyone. I have set IT-shop to authenticate users against AD. It works if I enter just "myusername" as username (sAMAccountName attribute in AD). I would like to use UserPrincipalName as username....
View ArticleRole inheritance (Role Approver and Role Approver IT)
Hi all,I just had a quick question regarding creating sub-roles under RO and role approvers (IT)...also attestors I guess (for tracking purposes of which custom role approved). I create sub-roles...
View ArticleScript: delete system role or business role
Hello, In my script, I create system roles with associated service items and add them to specifics shops.Then I want to delete them: I delete first associated shop products, then system roles and...
View ArticleNotifying Manager and Resource Owner upon Deprovisiong UNS Accounts
I would like to have an Alert be emailed sent to the user manager and the resource owner when the user entitlment is changed/removed from UNS account user. Email shoudl have: Subject: Task Completed by...
View ArticleHistory DB: Import Processinformation doesn't work
Hi everybody. I installed corresponding to our documentation a History DB. The History DB is installed on the same server and uses the same DB User like the Identity Manager DB. If I start the...
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How to change column name in a form with Web Designer
Hi all, I'm currently using Q1IM Web Designer studio to design a form.On a module I'm modifying the settings... I would like to modify the column names to display these names in a form=> Where can I...
View ArticleSending mails via Exchange Web Services
I have a customer who informs me that they have switched off SMTP relays and now uses MS Exchange Web Services. We are about to embark on a project with them that will require Q1IM to send email...
View ArticleExchange Recipient Type Details 'Mail User' opposed to 'User Mailbox'
Hi All, Recently we have seen an increase in reactivated ADSAccount Exchange mailboxes being enabled as Recipient Type Details 'Mail User' opposed to 'User Mailbox'. This has prevented some of our...
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Web Designer - Menu and Submenu : is it mandatory to have a submenu?
Hi all, Within the Web Designer I want to create a menu called "White pages".This menu won't need any submenu since the only page is the White pages.Am I forced to create a submenu to be sure that the...
View ArticleThe function 'sql' is not defined
Hi All, As per my understanding of the Web Designer Reference Manual, we can use the sql function to pass statements in SQL Server/Oracle syntax directly. But when I try to use the 'sql' function in...
View ArticleScript: change actual employee (UID_RealPerson)
Hello, I try to update the UID_RealPerson filed with my script but it seems I have insufficient rights. I meet the error below. 2013-09-05 10:55:17 +02:00 - Serious - [810025] Employees: Write...
View ArticleHow to display drop-down menu for request properties in IT Shop.
Hello, This might be a simple question...I am using request properties and on one of the fields "Request Type" I would like to display a drop down box with pre-defined values. I have gone into db...
View ArticleEnable AUTO Out-Of-Office (OOO) message reply
I am trying to Enable AUTO Out-Of-Office (OOO) message reply for disabled active directory users that own a mailbox in case the employee is terminated or quits.I have the following powershell scripts...
View ArticlePreventing AD Group Removal on Termination
Currently when users are terminated, Q1IM is removing them from their AD groups. What is the easiest way to prevent this behavior?
View ArticleCreating ADSAccount for two employees with the same firstname and lastname
Hi everyone. If I try to import data from HR via Data Import tool to create new AD accounts for employees and there are two employees with same name and same lastname (but different ID), I get the...
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